O-H-I-Tow: Delaware, Ohio. 24 Hour Towing & Roadside Assistance
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Reviews

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Our Customers' Reviews


Just had John come pick up the company car for repair from my house. Great attitude, very personable, an absolute joy to work with. He even double-checked where he was taking it and informed me that the Goodyear they said I was sending it wasn't around anymore. This allowed me to check with the management company to ensure that we weren't going to experience delays. The man even refused the beer that was offered while he waited! "I'm on the job". Passed the test with flying colors! Great employee. Best customer service I've had with a tow!

— Eric C., Sunbury, OH


I called my emergency roadside assistance and was assigned to Ohitow. They were busy so the wait was long and the eta was not communicated well up front. However, when the gentleman arrived he made up for it in service. He was friendly, talked through the issues my car was having, and even humored my kids. I would definitely use this company again.

— Lori K., Sunbury, OH


I walked out of my apartment to see my truck being towed away. Not something that usually gets a five star rating... after contacting the apartment complex and talking with the driver and tow company I was able to get my truck back. The amazing thing was the driver, JEFF!!! I asked him if he could drop my truck off on the other side of the parking lot by my garage so I wouldnt have to push it so far (the truck doesnt start, thats why they wanted it towed). Not only did he drop it closer to the garage but he actually helped me push the truck in! Once inside the garage the door shut and locked my only key inside. I told him it was fine that at least it was in the garage and I would figure it out. He stayed and managed to unlock the door with a coat hanger. It was extremely kind of him to be so helpful in a situation like this. I really appreciate it, thank you so much Jeff!! (Sorry if thats not your name, Im terrible with names but Im sure you know who you are)

— Tyler H., Delaware , OH


I received a tow from Steve for my 2008 BMW on Saturday, April the 14th and he provided exceptional customer service. The whole process was a breeze and he arrived before I did to the dealership. Thank you very much, will certainly employ services from Ohio Tow again!

— DANE B., Columbus, OH


I called AAA and they provided me tow service with OHI-Tow. I was very impressed with the young man, Kacey Cooper. He was able to do what I thought was the impossible, maneuvering my classic car down a parking garage and able to hook it up some distance from the truck. He's incredibly skilled. And what I found to be more (work) considerate is that he was working at a time he should have been with his father who was at the Emergency Room. I'm not sure if I agree with that but, I can appreciate his consideration for those in need of roadside help.

— Kenneth ., Columbus, OH


Worst day in a long time made brighter by meeting Kacey and his tow truck. He was super polite and respectful of both me and my poor stranded vehicle. Will recommend him to everyone! Thanks buddy! Keep being awesome!

— Autumn K., Columbus, OH


I just had help changing a flat tire. I did not have the proper tools. Kacey with Ohitow did a great job. He was very professional and fast

— Scott L., Ashley, OH


Had a car in ditch, close to rolling over in steep ditch. Shane did an awesome job getting us back on the road. He figured the best way to avoid any damage given the situation. I really appreciate his professionalism. Thanks for a job well done.

— Anthony L., Galena, OH


I had my Ford F-350 towed today by Richard. He was very pleasant, prompt, and took very good care of my truck. He spent extra time making sure that it was properly tied down so it wouldn't get damaged. We had a good conversation on the way to the shop my truck was towed to. You have a great employee with Richard.

— Laurel B., West Mansfield, OH


I called AAA for a tow; my Hummer H2 would not shift into any gears, not even neutral. OHITOW was dispatched. Loading the Hummer onto the flat bed was no easy task, especially given the angle in which it was parked compared to the available roadside for the truck, however the driver was determined, competent, and patient and got the job done. Unloading it was also complicated. The driver worked very, very hard. It was rainy, hot and humid and he never showed a sign of frustration. He was professional with his work and interaction with me. I am thankful that he was called to my aide. THANK YOU Rafael.

— BETH S., Lewis Center, OH


The O-H-I-Tow repaired my wife's car after a bad accident. They did a good job in putting the car back into good working condition and the repair was timely and thorough.

— W. C.(Dub) H., POWELL, OH


Driver arrived when expected. Very friendly and courteous. Fixed my problem without need to tow. Thank you!!

— Robert K., Westerville, OH


Jeff did a great job! Got to us quickly, helped us asses the situation and got the car towed. Thank you for a fantastic experience.

— Wes Y., Westerville, OH


Jesse Murray came over to our house because our car wouldn't start, and we thought the worst. He was super professional and helpful, and told us right away that we wouldn't need his towing service; instead, we simply needed a new battery. That level of honesty is so rare these days, as we are usually bombarded with ways to pay for services that we don't actually need. Voila, a new battery later, and a totally working car. Jesse spent some time with us to teach us about cars, and we are grateful for that. He is to be commended for a job well done. Thank you Jesse and the rest of the Ohio Tow team!

— Jason K., Dublin, OH


Amazing experience, Donald whos the driver was professional, pleasant and courteous. Cant thank him enough.

— Mark A., Reynoldsburg , OH


I just wanted to leave a quick note after getting my car towed by Jesse. He did a fantastic job and went above and beyond to make sure I was helped. Thanks Jesse!

— Daniel M., Columbus, OH


When my truck wouldn't start, I called for a rollback. While loading my dead truck on the rollback, I accidentally locked my (only) truck key in the truck! The good news is Jeff was my LIFE SAVER. He managed to unlock the drivers door and save the day. Besides being a God-send, Jeff is extremely professional and personable. He definitely had my back. May all good karma return to Jeff. Kudos Jeff!

— Ronald B., Columbus, OH


Everett was fantastic , Ive had my car towed many times and this was by far the best experience Ive ever had. He was there very fast , very friendly and made the experience so much better! Thank you Everett !!!

— Meagan C., Columbus, OH


Needed my car towed 11/24/20. My insurance co. sent Ohio Tow. They responded and had my car on the truck within 40 mins. Jacob, the driver was the nicest guy I've ever met! I have had several different tows in recent years and all the drivers were not very friendly and down right rude. This company hired an outstanding guy! Thank you Jacob!! You made a crappy day a lot brighter for me!

— Candy P., ASHLEY, OH


I broke down by the side of a road on Sunday at 10:30 at night. Your drive showed up and he was great. Not only was he very nice and professional, but I thought my transaxle had gone out. I went home while he cleaned up road flares the police had put in the road. He found a broken piece that told him it wasn't my transaxle but something else and much cheaper. He called me at home so I wouldn't spend the night worry it was my transaxle. When the mechanic called he said the drive was right. That was very nice of him to think about me like that and give me a call. Great job to him and your company. Thank You.

— Paul M., Westerville, OH


Mr Howard was very professional and polite.

— Rebecca M., Gahanna, OH


We had a 2006 F Explorer in a one car garage that wouldn't crank or start. Ohio Tow sent out John Howard to tow our vehicle to our local auto shop. John was very friendly and professional. I was amazed at how he loaded our vehicle directly from the garage. Very impressed with John's knowledge of loading a vehicle on a flat bed tow truck. Great Service. Thanks John.

— Mark D., Gahanna, OH


John was very kind and considerate. I wasn't home originally when my car was towed, but he did a great job making sure the car was parked nice and neat in the driveway so our other cars could park as well. He took great care of the car while in his care. I will recommend him and the company to anyone.

— Amy A., Grove City, OH


Luke, was able to quickly tow my car and navigate it out of a tight spot. He was courteous and efficient. Thanks so much!

— Kathy S., Columbus, OH


Very prompt service, Kacey was great to work with, I highly recommend this company!

— Lori T., Delaware, OH


Very quick & efficient. Casey was super polite & helpful!

— Misty M., Delaware, OH


Had a car in ditch, close to rolling over in steep ditch. Shane did an awesome job getting us back on the road. He figured the best way to avoid any damage given the situation. I really appreciate his professionalism. Thanks for a job well done.

— Anthony L., Galena, OH


The driver Kasey was very nice and informative. He was able to tow my car and get me home safe. We had an hour drive to my location and he did such a great job of turning an unfortunate event into a better experience. Thank you for the professional and friendly service!!! Will definitely recomend this company and use them again.

— Linde S., Jeromesville, OH


I had an long day at work called my road side assistance they gave me a 3 hour wait sent me text it got hectic..long story short a fellow dispatch named casey he called an help me stayed on the phone an actually cared about me an my well being oh an he got the car..thank him he was amazing

— April H., Col, OH


Kacey was quick and professional. Did a great job securing my truck to the tow truck.

— Phil B., Delaware , OH


Kasey is the best. He was so helpful and kind and researched my car problem for me. He led me in the right direction with garages. I highly recommend Kasey and Ohio Tow.

— Julianne W., Westerville , OH

Kasey pulled my daughters car out of mud. He was quick, courteous and respectful, he was awesome!!

— Jennie C., Lewis Center, OH


Kasey pulled my daughters car out of mud. He was quick, courteous and respectful, he was awesome!!

— Jennie C., Lewis Center, OH


Kacey provided excellent service, with communication skills which gave me complete comfort. Will definitely recommend Ohio towing to friends and family

— capree R., Columbus , OH


I received a tow from Steve for my 2008 BMW on Saturday, April the 14th and he provided exceptional customer service. The whole process was a breeze and he arrived before I did to the dealership. Thank you very much, will certainly employ services from Ohio Tow again!

— DANE B., Columbus, OH


Thanks to AAA for sending one of your guys to rescue me. First time ever using tow truck assistance and he was great!!! Thank you!! :)

— Casie P., Ashley, OH


Super friendly and EXCELLENT service!! :)

— Jill J., Lewis Center, OH